Meet the Team - Mason Remodeling Co West Covina

Our People

Marcus T., Lead Technician

Marcus has spent 18 years in residential construction and joined the Mason Remodeling Co West Covina crew in 2015. He’s the person who opens your walls and tells you what the last guy actually did in there, which is rarely what the homeowner was told. Schluter-certified for tile and waterproofing work, Marcus handles full bathroom tear-outs, shower pan rebuilds, and the kind of uneven framing that makes a vanity look drunk. He’s known for lining up tile patterns on the first try and for refusing to leave a job with a single crooked switch plate. On weekends, he rebuilds old motorcycles in his garage and, by his own admission, loses most of the small bolts.

Elena R., Senior Installer

Elena came to us eight years ago from finish carpentry, and she’s the reason our cabinet installs look like the showroom photos. She’s certified in KraftMaid and Wellborn cabinetry installation and handles the precise stuff: crown molding corners, countertop seams, cabinet doors that need to close with a whisper. Elena’s the one who spots a 1/8-inch floor slope before it becomes a visible problem. She grew up in a family that moved every three years, so she knows what it feels like to want a home that finally stays put. That’s the standard she builds to. She also bakes bread on Sundays and brings the leftovers on Mondays, which the crew has never once complained about.

Diego S., Service Coordinator

Diego is the voice on the phone when you call, and he’s been with the team since 2019. He doesn’t read from a script, because he’s walked enough West Covina job sites to know the difference between a wet-wall concern and a trim question. Diego schedules every visit, confirms the written price before work begins, and makes sure each homeowner gets the technician’s name and photo before the crew arrives. He keeps a whiteboard in the office with every active project and calls it “the only thing standing between me and chaos.” Diego also has a habit of remembering your dog’s name, your cabinet color, and exactly when you said you’d think about it and call back.

Jordan B., Apprentice

Jordan joined us in 2022 and is working toward his general contracting hours under Marcus and Elena. He’s the one hauling materials, checking measurements twice, and asking the questions everyone else learned to stop asking. In West Covina, that means learning how older homes with post-war framing hide surprises behind drywall, and how to flash a window so the next rainstorm doesn’t find a way in. Jordan did two years of trade school before joining and says he picked remodeling because “you get to see the whole house, not just one pipe.” He’s becoming the crew’s go-to for precision demolition: walls out, plumbing intact, nothing cracked that wasn’t supposed to crack.