







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Boral Windows & Doors: The West Covina Owner’s Guide
If you have a Boral window or door that’s sticking, drafty, fogged, or simply won’t lock, we carry Boral-compatible parts and can typically have the replacement installed for between $450 and $1,800 depending on the component. Most West Covina homeowners discover a failed part the hard way: a latch that snaps off in their hand, a roller that grinds to a stop, or condensation building between the glass panes where there used to be a clear view. What started as a minor annoyance becomes the thing you notice every single time you walk past it.

We’re an independent service provider in West Covina, not affiliated with Boral directly. That matters because it means we can be honest about when an OEM part is worth the wait and when a proven aftermarket equivalent gets your window working again for less. Isaac Pruett has handled Boral hardware on homes throughout the San Gabriel Valley, and the most common call he gets is simple: “It was fine yesterday, now it won’t close.” Let’s walk through what that actually means for your window or door.
Which Boral Models This Applies To

Boral’s window and door lines span several series, and the parts are not always interchangeable across them. The Boral Aluminium range (common in mid-century West Covina neighborhoods like Merced and Woodside) uses friction stays and rollers that feel different in the hand than the Boral uPVC residential series found on newer track homes near South Hills. Before you buy any replacement part, look for the manufacturer’s label on the frame edge or sash corner. On sliding doors, the label is usually on the top edge of the door itself. On casement or awning windows, open it fully and check the hinge side.
Two specifics worth knowing. First, Boral’s window hinges are side-specific and handed, so a hinge that works on the left won’t work on the right even if it looks identical. Second, the Boral sliding door roller assemblies changed spec around 2012, meaning pre-2012 doors often need a different roller bracket altogether. When we send a technician to your West Covina home, they’ll match the part to the physical hardware, not just the model name. We stock OEM Boral parts when lead times allow, and we also carry proven aftermarket equivalents for common sizes. For specialty materials outside our normal window and door stock (like some KraftMaid cabinet hardware, or Cambria and Silestone surface materials), we order directly from the manufacturer’s spec sheet. For Boral, that’s exactly what we do when a part is discontinued or backordered.
Styles & brands we work with







Signs Your Boral Windows & Doors Is Failing
- The door feels heavier every month. The roller bearings are packing it in. You’ll hear a grind before you feel the drag. That’s the sign to replace rollers, not to keep lifting harder.
- The window won’t stay open without a prop. Friction stays wear out in West Covina’s dry heat faster than owners expect. If you’re using a wooden dowel to hold a window open, the stay is already done.
- Condensation between the panes. The sealed unit has failed, and that’s not a clean-the-glass problem. Double-glazed Boral units typically last 15 to 20 years before the seal gives way, and Southern California’s temperature swings can shorten that.
- The lock tongue won’t throw. Over the years, the frame can settle enough that the keeper and tongue no longer line up. Forcing the lock wears the mechanism faster. The fix is often a simple keeper adjustment.
- You can feel a draft even when everything is closed. Weatherstripping on the bottom rail or side channels has compressed and hardened. Boral doors in particular rely on their interlocking weather seals, and once that’s gone, your air conditioning goes with it.
See the difference
Before
After
Before
After
Before
AfterReplacement Cost & What’s Included

For Boral window and door parts in West Covina, most component replacements land in a predictable range. Roller assemblies and lock mechanisms typically run $90 to $350 installed, depending on the series. Friction stay sets for awning and casement windows usually come in around $180 to $450. A failed double-glazed unit replacement, which includes new glass and resealing on site, generally falls between $600 and $1,800 depending on the sash size. At the higher end of that range, you’re looking at a large sliding door panel replacement rather than a small window sash.
Every quote you get from us includes the part, the labor, and a written line-item breakdown. There is no price that changes once the job starts. If the work fails within 365 days from the completion date, we return free of charge under our Done Right Promise and fix it. You should know what you’re getting before we ever pick up a tool.
DIY or Call Us?
There are a handful of things you can safely handle yourself: cleaning the track, checking for loose screws on the hardware, spraying a small amount of silicone lubricant on the roller wheels. If that gets your Boral door moving again, you have saved yourself a service call and you deserve the win.
Where we draw the line is anything involving the sealed glass unit, and here’s the safety note that matters: a double-glazed sash is heavy, and if it falls while you are trying to remove it, you are dealing with shattered glass and a trip to urgent care. Boral sash removal is a two-person job with the right lifting technique. Not a ladder-and-a-buddy job. If your part replacement requires taking the sash out, call (707) 760-7579 and let our crew handle it. We will have the right part matched and the job done without you ever having to carry a window across the room.
FAQs

In West Covina’s climate, most Boral hardware (rollers, stays, locks) lasts 10 to 15 years before it needs attention, while sealed double-glazed units typically last 15 to 20 years. Homes with direct western sun exposure near Eastland Center tend to see seals fail sooner than those on shaded lots. Call (707) 760-7579 and we’ll tell you whether your part is near the end of its useful life or if you still have time.
Some Boral hardware can be repaired on the spot: lock keepers can be repositioned, roller brackets can sometimes be tightened, and weatherstripping can occasionally be reseated. But most failed components (bearings, springs, broken tongues) are designed as sealed units, so replacement is the honest fix. We will always tell you if repair is the better path, and we will not sell you a replacement part you don’t need. Call (707) 760-7579 for a straight answer on your specific part.
Most Boral roller, lock, and friction stay replacements are completed in under two hours, including the time it takes to remove the old part, clean the track or frame, and test the operation. A double-glazed unit replacement typically adds time because the new sealed unit has to be ordered to size, and installation itself takes one to two hours once the glass arrives. We’ll give you a realistic timeline in the written quote before anything is scheduled.
We keep common Boral roller assemblies, lock mechanisms, and friction stays stocked on our service vehicles for the most common series in West Covina homes. Less common components, especially for older pre-2012 sliding doors or unusual sash sizes, are ordered from our supplier network and typically arrive within a week. When we schedule you, we’ll confirm we have your specific part in hand first.
When your Boral window or door isn’t working the way it should, you want someone who can name the part, match it to your exact series, and install it without drama. That’s the work we do every week in West Covina. Our technicians are background-checked and identity-verified under the Threshold Standard, you’ll receive the tech’s name and photo before we arrive, and we’ll hand you a written quote before anything is disassembled. Call (707) 760-7579 to schedule your free estimate, and we’ll get your windows and doors working the way the day they were installed.
Written by Isaac Pruett, Owner, Mason Remodeling Co West Covina at Mason Remodeling Co West Covina, serving West Covina and nearby areas.


